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CSR

At Aurezzi, we are committed to providing you with an exceptional shopping experience. Our Customer Service team is here to assist you in any way we can. Whether you have a question about our products, need help with your order, or simply want to share your feedback, we're here for you.

A CLOSED-LOOP SYSTEM FOR RESPONSIBLE LUXURY

At Aurezzi, we are committed to leading the way in responsible luxury. Our CSR initiatives reflect our dedication to leave a positive legacy while providing our customers with exceptional products and experiences.

Circularity: Every customer is entitled to a pre-paid shipping label for easy returns when replacing you toothbrush. We guarantee the responsible recycling of all materials and reduce waste. As encouragement, the customer get a 10 USD voucher that can be used on future orders.

Lasting Durability: Our toothbrushes are designed for exceptional durability, ensuring the bristles remain in optimal condition for at least three months.

Ethical Sourcing: We are committed to ensuring ethical sourcing practices for all materials used in our products.

How Can We Help You Today?

  • Product Information: If you need more details about a specific product, dimensions, materials, or anything else, our team is ready to provide the information you seek.
  • Order Assistance: Facing issues with your order? Reach out to us, and we'll investigate and resolve any problems to ensure a smooth shopping experience.
  • Feedback and Suggestions: Your feedback is invaluable to us. Whether you have a suggestion for improvement or want to share your positive experience, we'd love to hear from you.

CONTACT US

Email: hello@aurezzi.com

Thank you for choosing Aurezzi. We look forward to serving you!
Best regards, The Aurezzi Team